The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Off-site car park
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Laundry
Dining
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Sauna
Room features
Air conditioning
Heating
Sitting area
Patio
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
348 Bernard Avenue,
Kelowna,
Canada,
V1Y 6N5,
British Columbia
Map view
348 Bernard Avenue,
Kelowna,
Canada,
V1Y 6N5,
British Columbia
City landmarks
Park
Waterfront Park
940 m
Event hall
Kelowna City Park
630 m
Gallery
Kelowna Art Gallery
700 m
Casino
Playtime Casino
740 m
Kelowna
Lake Okanagan
2.1
km
Gallery
Hambleton Galleries
650 m
115-1295 Cannery Lane
Turtle Island Gallery
730 m
Park
City Park
680 m
Park
Knox Mountain Park
2.9
km
Beach
Hot Sands Beach
850 m
402-1979 Old Okanagan Hwy.
Urban Distilleries + Winery
1.3
km
Nearby
South of the city center at the corner of Benvoulin and Casorso rd
Father Pandosy Mission
280 m
Garden
Kasugai Gardens
450 m
Park
Stuart Park
300 m
Queensway and Water Street 7362 douglas circle La Palma Ca
Kasugai Japanese Garden
170 m
Museum
Okanagan Heritage Museum
410 m
Harbour
Downtown Marina Kelowna
250 m
1424 Ellis St
Okanagan Military Museum
270 m
Museum
Okanagan Wine and Orchard Museum
580 m
267 Bernard Ave
Okanagan Spirits Craft Distillery
140 m
Store
Funktional
100 m
Theatre
Kelowna Community Theatre
330 m
Store
Safeway Downtown Kelowna
460 m
1600 Abbott St
City Park Water Park
550 m
1603 Pandosy St
Karmyc Bazaar
150 m
1480 Mill St
Kerry Park
210 m
1379 Ellis St
Kelowna Actors Studio
420 m
1600 Abbott St
Splash BC Water Parks
470 m
1353 Ellis Street
The Old Woodshed
450 m
Museum
The Laurel Packinghouse
590 m
Restaurants
Pulp Fiction Coffee House
140 m
1598 Pandosy St
Blenz on Bernard
140 m
297 Bernard Ave
Smoke's Poutinerie Kelowna
130 m
269 Bernard Ave # 100
DunnEnzies Pizza Co
220 m
1559 Ellis St
Moo-Lix Ice Cream
210 m
239 Bernard Ave
Pita Pit
540 m
229 Bernard Avenue
Freshslice Pizza
500 m
227 Bernard Ave
Mad Mango Cafe
280 m
551 Bernard Ave
City Pizza
280 m
1675 Pandosy St
Nourish
390 m
534 Leon Ave
Little Hobo Soup & Sandwich Shop
590 m
438 Lawrence Ave
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
clean
helpful staff
cigarette smell
noisy generator
7.6/10
Very good
Rooms
7.1
Location
8.8
Service
8.0
Dining
7.3
Guest reviews
7.6/10
based on 9 reviews
4/5
based on 581 reviews
8.7
8.7/10 based on 1815 reviews
#10 of 35 hotels in Kelowna based on Tripadvisor
Julie
United Kingdom,
April
2024
6.6/10
The hotel has a central location in town, but some aspects need improvement. The rooms had a strong smell of cigarette smoke, and the noise from the generator outside was bothersome. The staff was helpful and polite but could benefit from better organization for different guest preferences. The hotel offers parking at a downtown spot but lacks certain amenities like a pancake maker. The dining experience was fair, with some issues in food quality. Overall, the hotel is decent but has room for enhancement.
Rooms
5.0
The room I stayed in faced Bernard Street and seemed to have been a smokers' room as there was a noticeable smell of cigarette smoke. Additionally, it was noisy due to being located right above the generator at the back of the building.
Service
7.0
The service was very helpful and polite overall. However, it would have been better to have a designated floor or side for young adults during the lively summer season in Kelowna.
Location
8.0
The hotel's central location is convenient for exploring the town, but it is essential to note that it is above a patio used by guests for smoking, which might not suit everyone.
Dining
6.0
The dining experience had some drawbacks, including food that seemed average and issues with quality. Despite efforts like offering fresh fruit and fritatas, there were some concerns about the overall dining setting.
Facilities
7.0
The facilities provided were satisfactory, although lacking in certain aspects that could enhance the overall guest experience.
clean
cigarette smell
George
United Kingdom,
December
2023
7.6/10
The hotel is wonderfully located steps away from the lake and right in the heart of the city centre, providing a great base for exploring Kelowna. The rooms are exceptionally clean and well-appointed, with a comfortable bed and ample breakfast options. However, the jacuzzi bath setup facing the street on a metal structure blocks the view, which is a downside. The service was mixed, with some helpful assistance but lacking in addressing guest requests effectively. Dining offered a good start to the day but had some issues with non-guests present. The hotel boasts features like secure parking and a convenient smoking area above the patio for guests.
Rooms
8.0
The rooms were exceptionally clean and well appointed, with a comfortable bed and ample breakfast with a vast selection.
Service
6.0
Though some staff were very helpful, overall, there was a lack of effort to address guest requests effectively, with no offer of apology or compensation.
Location
9.0
The hotel's location is fantastic, just 10 steps away from the lake and right in the heart of the city centre, making it perfect for exploring Kelowna.
Dining
7.0
The dining experience was satisfactory with everything needed for a good start to the day, but there were some issues with non-guests present.
Facilities
8.0
The facilities include clean, warm, and well-lit secure parking and a smoking area above the patio for guests which adds convenience.
David
United States,
October
2023
7.6/10
My stay at the hotel was a mix of positives and negatives. The location was superb, making it easy to explore the downtown area on foot, but there were noise disturbances from neighboring suites. The service was fantastic overall, with friendly staff willing to assist, although there was one rude encounter. The dining experience offered some delicious options, but there was room for improvement in the food quality. The rooms were spacious and comfortable, but the lack of adequate seating was a downside.
Rooms
7.0
The rooms were spacious and comfortable but had thin walls, impacting the noise levels. The lack of seating was a slight inconvenience for a couple.
Service
8.0
The staff was welcoming and friendly, except for one rude encounter. Wambui was particularly helpful in assisting with shuttle bookings.
Location
8.0
The hotel's location in the center of Kelowna on Bernard Avenue was perfect for exploring, although there were noise issues from partying teens on the patio below the room.
Dining
7.0
The dining experience was good overall, with fresh options like fruit, frittatas, and gluten-free bread. However, some dishes tasted subpar.
Facilities
8.0
The facilities were good, and it was easy to access everything in Kelowna from the hotel.
Arthur
United Kingdom,
October
2023
8.2/10
Staying at this hotel was overall a pleasant experience. The rooms were spacious and comfy, offering a nice spot to relax, but being close to the lift was a bit inconvenient. The service was top-notch with professional and helpful staff, although the room wasn't vacuumed during my stay. The downtown location was just perfect, providing easy access to shops, restaurants, and the waterfront, although lacking some breakfast options. The dining experience met expectations with good choices but could use a bit more variety. The facilities were well-maintained, ensuring a comfortable stay.
Rooms
8.0
The room for 4 guests was large with nice bedding and ample sitting space, but being across from the lift was a minor downside.
Service
8.0
The service was pleasing with hot chocolate and lemon tea offered, yet our room wasn't vacuumed during the stay.
Location
9.0
The hotel's downtown location was superb, close to various amenities and offering a glimpse into Kelowna's past through historical photos throughout the building.
Dining
7.0
The dining experience was as expected with good choices, including fresh fruit and little fritatas, but lacking some options like ham.
Facilities
9.0
The facilities were well-kept, ensuring a pleasant stay.
great location
limited dining options
John
United States,
September
2023
8.6/10
I had a pleasant stay at this hotel. The rooms were clean and quiet, ensuring a comfortable night's sleep. The service was efficient, and the staff was friendly and accommodating. The location was convenient and within walking distance of restaurants and the waterfront, making it a great choice for exploring the area. The dining experience was good, with a nice selection of breakfast options. Overall, good value for money with some minor drawbacks.
Rooms
8.0
The rooms were clean and quiet for an older hotel, providing a comfortable stay. The air conditioner was a bit noisy, but the bed and pillows were comfortable.
Service
9.0
The service was top-notch, with very friendly and efficient staff who were welcoming and kind.
Location
9.0
The hotel's location was excellent, close to restaurants, brew pubs, and the marina. It was within walking distance of key attractions.
Dining
8.0
The dining experience was quite nice, offering a good selection of breakfast items. The staff was attentive and the food quality was good.
Facilities
9.0
The hotel has a fitness center and offers advice on nearby dining locations. It also has a clean and very nice location with lots of amenities.
Kim
United States,
August
2023
8.0/10
I had a pleasant stay at Royal Anne, with clean and functional rooms that were spotless, along with good service and a great location right in the heart of the city. However, the dining options could use a bit more variety, and the breakfast was just okay. The overall value for money was acceptable, especially considering the convenient location.
Rooms
7.0
The rooms were functional and good enough, nothing special but spotless, including the bathroom.
Service
9.0
The service was friendly and accommodating, with staff going the extra mile to help, including providing useful local tips.
Location
9.0
The location was the standout feature, right in the downtown area with free parking and within walking distance of many attractions and restaurants.
Dining
7.0
The dining had everything needed to start the day, but could benefit from more warm food options like bacon and sausage.
Facilities
8.0
The facilities were up to date and included convenient parking, making the stay hassle-free.
Clean
Limited dining options
Simon
United Kingdom,
July
2023
8.6/10
The hotel is located in the heart of downtown Kelowna, just two blocks away from the beautiful lake and main beach, surrounded by numerous shops, restaurants, and green parks. The stay was excellent, offering a lively atmosphere amidst all the conveniences. However, the dining experience could use some more variety to spice things up during longer stays.
Rooms
9.0
The room I stayed in was conveniently close to the elevator, welcoming, neat, and impeccably clean, even down to the smallest detail. The bathroom was also well-kept.
Service
9.0
The staff at the hotel were incredibly accommodating, going above and beyond to assist me with changing rooms. They were always friendly, helpful, and genuinely aimed to provide outstanding service.
Location
10.0
The hotel's location on Bernard Ave was perfect for my trip, as it was close to everything I needed. Being in downtown Kelowna, with great restaurant options nearby, truly added to the overall experience.
Dining
7.0
The dining options were decent, offering a selection of fruit, cereal, pastries, and drinks. Everything was fresh and nice, but it could benefit from a touch more variety, especially for longer stays.
Facilities
8.0
The hotel also featured wonderful facilities, enhancing the overall comfort and convenience of the stay.
Albert
United Kingdom,
June
2023
8.2/10
The hotel room I stayed in was pretty basic. I had a bit of a disappointing view of the alley, but the comfort and cleanliness of the room made up for it. I could hear a lot of noise from the neighboring rooms and the lift, which was a downside. However, the location was fantastic, right downtown and very central. The streets were bustling with restaurants, shops, and friendly people.
Rooms
7.0
The room was comfortable and clean, but a bit thin-walled. Not the best view overlooking the alley.
Service
9.0
The staff were warm, friendly, and accommodating. They provided helpful recommendations for dining despite our late arrival.
Location
9.0
The hotel is located right downtown in a fantastic spot, within walking distance of many activities, restaurants, and shops.
Dining
8.0
The dining experience was varied, with a good buffet selection that included fresh fruit, yogurt, and granola. The gluten-free bread and almond milk options were appreciated.
Facilities
8.0
The hotel provides facilities to meet various guest needs and was well-equipped for a comfortable stay.
Great location
Thin walls
John
United Kingdom,
May
2023
7.4/10
My stay at the hotel had its ups and downs. The location was superb, right in the heart of everything I wanted to explore, but there were some noise issues in the rooms. The service was mostly warm and friendly, although there was a hiccup with parking assistance. The dining experience was quite delightful, offering a good variety of options.
Rooms
5.0
The rooms were unfortunately noisy, making it hard to get a good night's sleep. The design felt a bit unfinished with some odd choices like the carpet on the walls.
Service
7.0
The service was mostly warm, friendly, and helpful. However, there was an incident where assistance with parking was refused, which was a disappointment.
Location
8.0
The hotel's location was very convenient, right in the heart of the city and close to various attractions. However, the noise from nearby partying could be bothersome at times.
Dining
9.0
The dining experience was lovely, with a good selection of fresh and delicious options available. I particularly appreciated the gluten-free and almond milk choices.
Facilities
8.0
The facilities were satisfactory, offering everything needed for a comfortable stay.
Kalypso Suites Hotel - Adults Only
Mercure Debrecen
Dunlin Hotel
Nobus Hotel & Spa
Savy Hotel
The More Hotel Vaestra Hamnen
Hotel Du Printemps
Queensberry Arms Hotel
Jr-East Hotel Mets Shibuya
Skylight In-Terminal Hotel
Peninsula Hotel Danang
Almalusa Comporta